Andrea Lagan

Alfresco Software Ltd. provides enterprise content management software services. Its products include alfresco enterprise on-premise, in the cloud, mobile and community edition. The firm provides solutions in the areas of document management, collaboration, process management, compliance, mobile content management. The company was founded by John Newton and John Powell on May 1, 2002 and is headquartered in Maidenhead, the United Kingdom.

RightNow Technologies, Inc. provides customer relationship management software and services. The company offers RightNow CX, a customer experience suite for consumer-centric organizations to enable interactions across Web, social, and contact center touch points. Its RightNow CX suite includes RightNow Web Experience, which integrates into an existing Web infrastructure to provide an online customer experience providing customer access to Web self-service; RightNow Social Experience that enables organizations to listen and respond to conversations with their consumers on the social Web and to build branded communities to cultivate their own conversations; RightNow Contact Center Experience, which enables organizations to deliver consistent customer experiences across multi-channel interactions; RightNow Engage, which provides horizontal service, sales, and marketing business processes that support, span, and inter-connect the Web, social, and contact center experiences; RightNow CX Cloud Platform that provides a platform for scalability, performance, flexibility, and security; RightNow Mission Critical Operations, a cloud delivery platform; and RightNow CX Commitment, which describes the way to deliver a customer experience. The company also provides professional services, including project management and consulting services. It serves various industries, such as technology, public sector, retail/consumer packaged goods, entertainment, financial services, telecommunication, and travel and hospitality industries. The company was founded in September 1997 by Greg R. Gianforte and is headquartered in Bozeman, MT.

Remedy Corp. provides information technology service management solutions. Its Action Request System is a comprehensive service management platform and flexible development environment used to rapidly design, develop, and deploy applications that automate and extend business processes. The company was founded by Larry Garlick and Doug Mueller in 1990 and is headquartered in Mountain View, CA.

Network General™ Corporation is the pioneer and global leader in enterprise application and network performance analysis. The Network General portfolio consists of innovative software solutions that allow IT professionals to identify, monitor, measure, manage and resolve application and network performance problems

BetterWorks Systems, Inc. operates a platform which engages in cross-functionally align workforces. It offers consumer-grade design, contextual feeds, push notifications, and summary emails. The company was founded by Di Wu, Paul Reeves and Kris Duggan in 2013 and is headquartered in Redwood City, CA.