Kathleen Craig

Integrated Revenue Management (IRM) is a national healthcare education company focused on improving all aspects of revenue cycle management while increasing efficiency, compliance, and sustainable financial stability. IRM's hospital partners conservatively expect to recover annual net income improvements in excess of $225 million over the next 12 months. Conceived in 1995, founded in 2000, Integrated Revenue Management has assisted hospitals and other healthcare organizations to identify, capture and collect the full value of each service performed. As the only national Revenue Management education company, IRM currently works with over 100 hospitals to help them build focused Revenue Management Departments. This unique 'insource' model has created teams that have added an average of over $20,000,000 to each hospital's financial performance. Because the core concept is supporting a hospital team, the resource grows in value every year. With average employee retention of over 95% at five years, hospitals can replace most project-related consulting work with a highly trained, motivated, success-oriented work force.