Kevin Norlin

Genesys Cloud Services, Inc. provides customer service and contact center solutions. It also offers business consulting, professional services, Genesys support and care, Genesys Guru managed services and Genesys customer advocacy program. The firm?s solutions include contact center modernization, self service, enterprise workload management, proactive customer communications, cloud, continuous workforce optimization and different solutions by industry. The company was founded in 1990 and is headquartered in Daly City, CA.

PricewaterhouseCoopers LLC provides assurance, tax and advisory services. Its services include audit and assurance, consulting, deals, human resources, legal, tax, and family business. The firm also offers accountability, risk management, structuring, mergers and acquisitions, and performance and process improvement. The company was founded in 1998 and is headquartered in Buffalo, NY.

Spirent Communications, Inc. provides network and telecommunications diagnostic instruments and related software solutions. The company was founded on December 27, 2000 and is headquartered in Riverhead, NY.

Part of Comcast Corp., Zephion Networks is an internet service provider. The company is based in Falls Church, VA. Zephion Networks was acquired by Masergy Communications, Inc., part of Comcast Corp. from October 08, 2021 on August 22, 2001.

Part of Genesys Cloud Services, Inc., Angel.com, Inc. provides on demand customer engagement solutions. The company is based in Vienna, VA. Angel.com was acquired by Genesys Cloud Services, Inc. from MicroStrategy, Inc. on March 18, 2013 for $110 million. The company was founded by Michael J. Saylor.

Duke University is an academic university that offers undergraduate, graduate and professional programs. It also has publications and research services. The university was founded in 1838 and is headquartered in Durham, NC.

The Technology Services Industry Association (TSIA) is a research organization that helps technology companies achieve profitable growth and overcome their top business challenges. With a membership community of over 40,000 executives from 96 countries, TSIA represents 80% of the Fortune 100 technology companies. TSIA provides world-class business frameworks, best practices, performance benchmarking, peer networking opportunities, and certification and awards programs to technology services organizations of all sizes. The organization serves four major markets: enterprise IT and telecom, consumer technology, healthcare and healthcare IT, and industrial equipment and technology.