Marcus Süllmann

Transcom WorldWide SA provides multi-language customer relationship management products and services and credit management services. The company's suite of services include customer care, sales, technical support and credit management services, delivered through its network of contact centers and the company's work-at-home agent network. Its customer experience specialists engage with customers in multiple channels, including phone, e-mail, chat and in social media communities. The company's technical product support solutions are tailored to deliver end user experiences through tiered support models, from the simplest questions to more complex support scenarios. Transcom WorldWide SA was founded in 1995 and is headquartered in Luxembourg.